Login
Get in touch

Case Studies

Prescribing Care Direct offers their medicines management services to primary care organisations nationwide.
You can read about some of our success stories and see how some of PCDs clients have benefited from our managed clinical services.

Case Studies

Proven Results

PCD provides comprehensive clinical workforce solutions that reduce pressure on GP teams. Our case studies show how practices across the country have benefited from our expertise.

Case Studies

Clinical pharmacist services

Read how PCD was able to support a GP surgery with 9,000 patients using our medicines management solution.

Faster prescription turnaround

14 GP hours saved

Per week

Improved patient access

Read Full Case Study

Case Studies

PCN services

Learn how PCD assisted a PCN comprising 75,000 patients through our PCN Services

Workforce fully built across 5 surgeries

7 FTE pharmacists + 2 ACPs across 7 surgeries

improving patient care network-wide

Extended access & medication reviews delivered

Read Full Case Study

Case Studies

Clinical pharmacist services

Transforming prescription processing and medication management for a 9,000-patient GP surgery

The Problem

PCD was approached by a GP surgery serving approximately 9,000 patients. The practice reported that a significant amount of GP time was being spent processing prescriptions and managing medication related queries. Combined with their broader clinical responsibilities, this high workload led to delays in addressing prescription issues. Many prescriptions were being completed close to or beyond the 48-hour turnaround target, resulting in patient dissatisfaction and reduced access to essential medications.

PCD’s Solution

After carrying out a detailed review of the existing process and identifying the practice’s needs, PCD recommended dedicated support from an experienced pharmacist prescriber. The practice commissioned 5 × 3.5-hour sessions per week. With PCD’s guidance, PCD introduced a robust service model and worked closely with the surgery team to seamlessly integrate the pharmacist into the practice team.

6 Month Review

Six months into the project, the service had a clear and measurable impact on reducing GP workload. The pharmacist provided training and support to administrative staff, ensuring effective triage and workflow management.
This enabled GPs to focus on more complex patients with multiple co-morbidities, while the pharmacist delivered an efficient and reliable medicines-management service.

Conclusion

Evaluation showed that GPs regained approximately 14 hours of clinical time each week. Patient satisfaction surveys demonstrated improved access to medication and strengthened relationships with local community pharmacies.

Weekly Time Saved

14 Hours

Patient Satisfaction

Improved

Service Efficiency

Enhanced

Key Outcomes

  • Reduced GP workload by 14 hours weekly
  • Improved prescription processing times
  • Enhanced patient satisfaction scores
  • Better access to medicines for patients
  • Trained administrative staff for efficiency
  • GPs focused on complex cases

Service Model

5 × 3.5h

Sessions per week with experienced pharmacist prescriber

Interested in Similar Results?

Learn how PCD can help your practice improve efficiency and patient satisfaction.
Get In Touch
Next Case Study

Empowering Primary Care. Improving Lives.

Join hundreds of healthcare organisations who trust PCD to deliver reliable, patient-focused clinical support across the UK.
Partner With Us