PCD’s Solution
As there had never been any pharmacy support within this PCN, a trial was conducted at one of the surgeries, providing five hours of pharmacist support per day. The trial proved immediately successful, demonstrating a direct impact from day one, which led the PCN to commit to a full service. Each surgery was subsequently provided with pharmacist support proportionate to the size of its patient list size, resulting in a total of five full-time equivalent pharmacists across the PCN, including a lead pharmacist who oversaw the service. The pharmacists also collaborated directly with the ICBs to support local KPIs and ensure safe prescribing. Due to the efficiency and effectiveness of the service, the PCN opted to extend their partnership with PCD through the extended access service, enabling pharmacists to conduct medication reviews for a set number of hours each week.